Airlines will make record $118B in extra fees with website dark patterns

Re:Airlines will make record $118B in extra fees with websit... by creer on Monday November 20, 2023 @01:24PM (#38352073)

For my last flights, all the fees WERE disclosed well in advance. These airlines WANTED to sell these options and were marketing them diligently to the point where you had to fight these unbundled options with a stick.

There may be some bad guys but the unbundling seems to result - at least for some airlines - in excellent disclosure. Granted now you have to read through a lot more, and you have to select or ignore all these offers. Including pick specific seats if you do want a lot more space.

If anything, I wanted to pay for some more options that were not offered.

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Re:Airlines will make record $118B in extra fees with websit... by arcticbull on Monday November 20, 2023 @01:29PM (#38352147)

Yep, I'm hella tall, I want to know up front I can pay to reserve a seat with more legroom.

And speaking Spirit, Big Front Seat is probably the best value in US domestic aviation. You get a business class seat for a fraction of what the legacies charge.

[ Parent | on HN ]