It did seem strange that any response took such a long time, and even after that amount of time the response was effectively a shrug emoji. I mean, yes, it's lying, but standard playbook is to say something along the lines of "we've identified the cause and the resolution is proving trickier than initially estimated, but we're expecting full network service back up within X"

I have to assume the CEO knew this was a final straw after the 2022 data breach, and this shit-show PR was essentially a free-kick since the writing was already on the wall.

Was probably also told: you know you're fired, but not until you've fronted the senate committee, we're not going to subject our new CEO to that as their first order of business.

Related: https://www.abc.net.au/news/2023-11-20/kelly-bayer-rosmarin-...