If their employer raised their rates 10% they could increase the wages of all low wage front line employees by 1/3. Instead in general we see prices going up in some cases several times actual inflation and wages that at best track it.

The nice things about tips is that it adds voluntary price discrimination. If you want to pay more you can. A raised price on the other hand raises a price floor which may disuade customers who are more cost sensitive.

The reality seems to be that if you tip below the expected amount, you'll be treated poorly, judged, or berated for doing so.

What's more, from the discussions I've read, the expected amount has increased vastly over the last decade.

It’s interesting because the origin of tipping in the US came about during the post civil war period, when black people needed jobs but nobody wanted to pay them because you know they had been doing it for free just a short while ago. The expectation was that the guest would pay them, not the employer. I guess we still have that mindset.

If they're not earning a fair income, then their wage/salary should be increased. It's ridiculous to make their pay vary from day to day depending on how guilty their customers feel.