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Re:FCC Is Trying to Stop Discrimination in Broadband Deploym... by NovemberWhiskey on Friday November 17, 2023 @12:09PM (#38306446)
Recent experience with the DMV in my state, was that to transfer my license and registration into that state (which is a customer acquisition problem, BTW) required me to book a month ahead of time in their online system, which even then resulted in me having to drive to an office that was the fourth-nearest to my residence.

So "YMMV".

I have literally never experienced anything that even approaches that level of nonsense in the private sector.

Re:FCC Is Trying to Stop Discrimination in Broadband Deploym... by adgjlsfhk1 on Friday November 17, 2023 @12:35PM (#38306910)
I take it you've never had a serious illness
Re:FCC Is Trying to Stop Discrimination in Broadband Deploym... by banannaise on Friday November 17, 2023 @02:09PM (#38308430)
> (which is a customer acquisition problem, BTW)

No it isn't. You already drive, have a car, and live in the state. What are they acquiring you to? They're just integrating you into their servicing platform. That's customer service.