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A comment on Major Outage Across ChatGPT and API. Parent comment

Re:Major Outage Across ChatGPT and API by taf2 on Wednesday November 08, 2023 @11:30AM (#38192765)
It's really not that different - customers can ask questions about conversations, phone, text, video and typically use that to better understand topics, conversions, sales ops, customer service etc...
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Re:Major Outage Across ChatGPT and API by mlboss on Wednesday November 08, 2023 @11:49AM (#38193090)
This also shows that OpenAI or other providers does not have a real moat. The interface is very generic and best replaced easily with other provider or even with open model.

I think thats why OpenAI is trying to move up the value chain with integration.

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Re:Major Outage Across ChatGPT and API by bmau5 on Wednesday November 08, 2023 @12:14PM (#38193544)
fireflies? We've been looking for a tool like this to analyze customer feedback in aggregate (and have been frustrated with Dovetail's lack of functions here)
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