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A comment on Ask HN: PG's 'Do Things That Don't Scale' Manual Examples. Parent comment

Re:Ask HN: PG's 'Do Things That Don't Scale' Manual Examples by rrr_oh_man on Thursday October 26, 2023 @01:32AM (#38021973)
You're not their customer. You're their product.
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Re:Ask HN: PG's 'Do Things That Don't Scale' Manual Examples by ssharp on Thursday October 26, 2023 @01:36PM (#38028967)
If I'm ordering groceries on Instacart, how am I not their customer? Am I only the customer of the grocery store and delivery driver?
[ Parent | on HN ]
Re:Ask HN: PG's 'Do Things That Don't Scale' Manual Examples by rrr_oh_man on Friday October 27, 2023 @06:26AM (#38036777)
To be frank, I’ve never used Instacart, so anything would be (a hopefully educated) guess.

But it might be some version of Michael Seibels's classic "Who is your customer?" (https://youtu.be/C27RVio2rOs?t=10m11s)

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