Half of the time just thinking about trying to ask a good question will usually lead you to a solution, or if nothing else if you're not finding an answer through searching you're probably just asking the wrong questions because the odds you're solving some novel, undocumented problem is pretty much 0.
So usually it's more of thinking one knows what they need to do, just to learn that they didn't actually know what they needed to do at all once unknown unknowns are unearthed. That's where something like Discord shines because it provides an avenue where extremely patient people will do some prodding of a newbie to help figure out what it is they're actually trying to do so they can be pushed in the right direction. But that's also a double-edged sword because searching Discord is extremely difficult and has a high barrier to entry so you're often going to be faced with the same questions being asked over and over.
this is a big one. often you know what you need to do, but knowing what to search is hard.