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A comment on Booking.com makes a fortune – so why is it leaving its bills to hotels unpaid?. Parent comment

Re:Booking.com makes a fortune – so why is it leaving its bi... by dybber on Thursday October 05, 2023 @02:17PM (#37782049)
I didn’t get my refund after a trip was COVID cancelled in 2020. The money had already been paid to the hotel, and the hotel owner (in Marrakech) only wanted to promise me I could come back in 2021. So they are not acting as an escrow as I thought.
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Re:Booking.com makes a fortune – so why is it leaving its bi... by olddustytrail on Thursday October 05, 2023 @03:04PM (#37782766)
Always pay by credit card for such things. You can do a chargeback if the service you paid for is not delivered.
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Re:Booking.com makes a fortune – so why is it leaving its bi... by aunty_helen on Thursday October 05, 2023 @03:09PM (#37782849)
CC charge back. I had this during covid with an online travel agent that decided aeromexico was the one I should get refunded by while aeromexico didn't want to know me.

He who takes your money has the responsibility. The travel agent cried foul but what are they going to do.

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