Re:FTC Sues Amazon for Illegally Maintaining Monopoly Power
by ashbee on Thursday September 28, 2023 @05:36PM
(#37696226)
That's exactly it though: it's often (perhaps even usually) not beneficial for Amazon to do what's best for the customer.
What's the point of "Customer Obsession" if it's secondary to "Amazon Obsession"? Doing what's best for the customer unless it isn't also what's best for Amazon is just doing what's best for Amazon.
What's the point of "Customer Obsession" if it's secondary to "Amazon Obsession"? Doing what's best for the customer unless it isn't also what's best for Amazon is just doing what's best for Amazon.