Alphabet is a hopelessly disorganized bureaucracy whose leadership appears, at best indifferent to customer needs, at worst hostile to customers that don't toe their line.

It's just a risk calculation you have to make when you're spending millions to build systems of record upon which your enterprise will depend for years to come.

I don't know if its fair or even accurate – but it's the feedback I get from client CTOs and CIOs at sizable companies.