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A comment on The era of “free” returns is coming to an end at Amazon and other retailers. Parent comment

Re:The era of “free” returns is coming to an end at Amazon a... by daveoc64 on Monday September 04, 2023 @10:36AM (#37380868)
> This must be US only? Consumer protection law in the EU/UK has got this covered for those citizens.

They seem to handle it in the UK correctly based on the return reason.

Defective/faulty/not as described - free return.

Changed your mind - pay for a return, or return to a collection point for free.

[ Parent | on HN ]
Re:The era of “free” returns is coming to an end at Amazon a... by RetroTechie on Monday September 04, 2023 @12:05PM (#37381784)
How it should be done, imho. Not as advertized -> 0 cost to consumer, eating profit from seller.

Consumers abusing the system -> consumer pays.

[ Parent | on HN ]