She paid husband's hospital bill. A year after his death, they wanted more money

Re:She paid husband's hospital bill. A year after his death,... by yongjik on Tuesday August 29, 2023 @11:38AM (#37309526)

I work as a developer in Silicon Valley, and my wife also works. So we probably have a better insurance (and better income) than 95% of Americans.

My wife probably burned 10+ hours of her life making phone calls that amount to "No no, I've already called the insurance company and they say the record is wrong on your side! I have to call your other office? No, I already called them! Why am I still getting a bill when it must be covered by the insurance ...!!!"

And none in our family is even badly sick. Don't want to imagine what will happen if one of us actually gets sick.

US healthcare system fucking sucks.

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Re:She paid husband's hospital bill. A year after his death,... by russdill on Tuesday August 29, 2023 @11:48AM (#37309672)

A really great trick I learned is to use the 3 way calling feature of your phone. Call the insurance company, go through the please go away don't bother us menu system (now with voice recognition!), wait on hold for an agent, speak with the agent and tell them you are going to conference in your doctor's billing department, and call your doctor. Have them speak directly with each other.

This is also usually necessary to find out if something will be covered.

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Re:She paid husband's hospital bill. A year after his death,... by kingsloi on Tuesday August 29, 2023 @02:02PM (#37311569)

That's a great tip/trick! Thanks for sharing!

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