Yes, and demand alternatives. I went to an urgent care clinic last year, they wanted me to provide all my info on an app using my phone. I refused, said give me a clipboard. They were reluctant but eventually agreed.

Restaurants, just screw them if they demand apps. No restaurant is that good, and across the board the apps make the ordering experience much worse.

I can call Dominos and say "I'd like a large pepperoni pizza for carryout," give them my name, and be done before the app finishes loading and showing all its promo/coupon deals.

So yes, do business with companies that still have some vague notion of what customer service is. I have stopped expecting businesses to exceed my expectations (used to be the norm for most) but it's nice when it happens and they will definitely get my business again.