It's really a planning discussion not a personal one. Planners where I lived chose rail as well as streets and I get reliable transport by rail or the Schroedinger street choice.

It's not about your personal experience Dumbo

Passengers will choose alternative options if it isn’t convenient enough. So yes it is important to take personal experience into account.

Also theoretical throughput is different than the real one. A380’s CASM (cost per available seat mile) is awesome when it can be loaded in full, except that it isn’t usually the case. The program is doomed as the result.

>> He said you can rate transport by the number of passengers you can load per hour.

The key word is transport. This is a rating of a mode of transport not a rating of any specific journey involving one or more modes of transport.

Exactly. Such a metric dismisses the traveller's view. It's a "pat yourself on the back" kind of metric. Reminds me of ... the often misused idea that more traffic lanes don't solve problem because they will soon enough actually be used by people who find a benefit in using them (the horror).

One would hope for metrics that take into account the benefits to the travellers. A cab or similar is used because it brings a benefit to the user. NOT typically for the pleasure of spending more money.