I also think that this page shouldn't be burried in the knowledge base section: https://support.stellarsleep.com/portal/en/kb/articles/how-m...

Given the dark pattern around email, I immediately assumed your monetization was going to be via selling ads or personal data - I see that might not be the case, however I think that not making this very clear from the start is consumer unfriendly, particularly when your customer base is a self-described sleep-deprived individual who probably has mental health issues (which describes me, FWIW).

Ok this is super helpful. We do have a FAQ section with the same information (https://stellarsleep.com/faqs) but yes, I totally agree with you. I never even thought that our users might assume that we'll be selling ads or their personal data so this is very useful context. FWIW, we take privacy very seriously and we're HIPPA compliant. In fact, we do work with several sleep clinics where providers actually refer their patients to our app, so we have very strict protections when it comes to personal data and PHI.

Thank you for this reply, it has been helpful - I will have another go this evening at home

Of course, let me know if you have any questions. Feel free to ping us at [email protected]

HIPAA