Why is it that whenever somebody comes up with a clear cut and reasonable shortcoming of a big tech product, there's a mass of sycophants that crawl out of the ground to say "nobody wants that, you're just a weirdo"?

Everybody drinks water. It often isn't intuitively obvious where you can find water. Even in city parks, water fountains may not be where you expect but often are where you wouldn't. Google maps also sucks at finding bathrooms. Everybody pisses, even cyborgs.