Marketing and industry trends play a part in this. There is a big difference between "nobody cares about X at all" and "nobody cares about X enough, in isolation, to base their entire purchasing decision on it"

For instance, Apple tends to drive how mobile phones look and what external features they have even if their changes are objective steps backwards in functionality. People generally liked headphone jacks, but not enough to cut themselves off from flagship devices. There is no way to make an apples-to-apples comparison since usually there are never two devices whose literal only difference is the specific feature under discussion.