I think it points to IT is much harder to do at scale than most people realize. There's a big difference between running a datacenter and running a server closet.

Companies utilize HR services, payroll services, and legal services, amongst many other services, because that's not in their wheelhouse and a part of their core competency, so why wouldn't they utilize cloud platforms as well? Like I said, managing and running multiple data centers having high-availability and DR capability isn't easy, or cheap.

The entire structure is not value oriented.

The technical people want to solve technical problems and don't give a fuck about the company mission. The immediate management wants to improve the measurable recurrent tasks and don't even think about supporting anything different. The top management wants to cut jobs, minimize the need for competency, cut costs, minimize flexibility and lean time to think about non-recurrent tasks because IT is a cost center.

The result is that all of those problems you point get solved. That's not the issue. But nothing of value is allowed to exist.

Probably 70% that and 30% cowboys who think security and policy rules are for people who make mistakes.

if you think your IT dept is bad, wait until you see how little Amazon or Azure gives a shit