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Re:It doesn’t take much public creativity to stand out as a ... by fnimick on Wednesday July 26, 2023 @05:11AM (#36874918)
I didn't know being a plumber that gets good reviews involves putting in a substantial amount of unpaid work.
Re:It doesn’t take much public creativity to stand out as a ... by wiseowise on Wednesday July 26, 2023 @05:27AM (#36875012)
All things equal, I’d rather hire plumber who has a blogpost where they tinker with some plumbing systems.
Re:It doesn’t take much public creativity to stand out as a ... by aembleton on Wednesday July 26, 2023 @07:47AM (#36876109)
Some make content for YouTube which gets them work.
Re:It doesn’t take much public creativity to stand out as a ... by fardo on Wednesday July 26, 2023 @12:37PM (#36880558)
It often quite literally will.

Free quotes and inspections prior to work commencing, time potentially spent waiting for jobs to come in in which customer support and taking calls are essentially a pure unpaid cost center for the business, taking the time to answer customer questions wholly unrelated to the job potentially even after the job completed, a desire by customers to hear you say things like

> hey, I saw your valve on blah was loose when it shouldn’t be, since I was there and it was an easy fix, tightened it for you as part of the job, no charge.

And there are likely more, I’m not a plumber.

If you are looking for it, you’ll find many cases of “free work is used as a tool to distinguish oneself, delight, and lubricate business”, and plumbing is no exception.