> I don't think they want the level of emotional investment in those pieces of text
Of course they don't. They want you to be a free ChatGPT as much as possible. The less human you are, the better for them. That doesn't mean that what they are doing is okay or harmless.
Most contributors of any platform wouldn't be upset about anything. Conformance of the majority doesn't imply the rightfulness of the action.
But many people are upset about it, rightfully so; see for yourself: 1. https://www.google.com/search?q=why+can%27t+i+delete+my+cont... 2. https://www.google.com/search?q=why+can%27t+i+delete+my+cont...
> I don't think they want the level of emotional investment in those pieces of text
Of course they don't. They want you to be a free ChatGPT as much as possible. The less human you are, the better for them. That doesn't mean that what they are doing is okay or harmless.