Fly.io Postgres cluster down for 3 days, no word from them about it

Re:Fly.io Postgres cluster down for 3 days, no word from the... by rmbyrro on Friday July 21, 2023 @09:16AM (#36813385)

> I think the assumption of badfaith in this thread from Fly is pretty unprofessional.

Customers aren't supposed to show professionalism. Service providers are. I didn't see disrespectful comments here.

People here are just poiting this has happened many times and look like a pattern. If you don't fix a communication issue after multiple occurrences, you might not be ill intentioned, but at least careless.

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Re:Fly.io Postgres cluster down for 3 days, no word from the... by ericpauley on Friday July 21, 2023 @09:21AM (#36813430)

(Note: I edited my comment to make it clear I'm referring to badfaith from commenters, quote above is from pre-edit)

I'd argue the expectation goes both ways. I won't link to specific comments, but I think it's pretty clear that some of them cross the line to disrespectful.

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Re:Fly.io Postgres cluster down for 3 days, no word from the... by houndsofnone on Saturday July 22, 2023 @04:51PM (#36829788)

I haven't seen a single instance of disrespect -- just justified frustration for the outage and lack of communication. There seem to be a lot of frustrated Fly.io customers and a vocal number of Fly.io fans.

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Re:Fly.io Postgres cluster down for 3 days, no word from the... by rmbyrro on Saturday July 22, 2023 @07:55PM (#36831187)

I wonder if there would be anyone defending the service provider if it was AWS or Azure, for instance, instead of Fly.io

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