This describes how docusign uses video identification for document signing.

> If they request qualified signatures, you must verify your identity with the IDnow video service after selecting the SIGN button.

Signicat, another document signing service, uses WebID to do video verification

https://www.signicat.com/identity-methods/web-id

> The WebID service VideoID provides call-center functionality, where trained support agents can verify the validity of the provided identity papers and ask security questions to the end-user during a live video call.

In general they require complete, verified cryptographic signatures via smartcards or similar but because no one uses it, videoident has become the defacto alternative in germany

The need for identification over video, etc., has more to do with the know-your-customer laws.

What you are talking about is a “remote signature service”. Such a service will often onboard a user remotely using a physical ID, video and liveliness checks and give them the credentials to produce advanced or qualified electronic signatures with the service in question. These credentials have to meet LoA Substantial or High for a QTSP to be able to issue a QC to a user. Most remote signature services use very short lived certificates (10-15 minutes) that are created for every signature the user produces. (As opposed to the long lived certificates of several years for a physical card).

Germany have to follow the eIDAS-regulation as a member state of the EU/EAA. But what level of signature is needed for what transactions is not regulated in the eIDAS.

Yeah, its the issue that germany decided that only the QES is as legally binding as a physical signature and then they made a whole bunch of contracts, especially work related stuff require physical signatures