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A comment on “Our paying customers need X, when will you fix it?”. Parent comment
IMHO, asking for the next release date is ok. He even added sorta justification as to "why" he asked it.
Proposing consultancy services is also ok, just like answering "we don't have a release date" would also be ok.
But the email... Can't choose between this guy thinks he is "The Guy Working At IBM", or he sucks at communicating.
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IMHO, asking for the next release date is ok. He even added sorta justification as to "why" he asked it.
Proposing consultancy services is also ok, just like answering "we don't have a release date" would also be ok.
But the email... Can't choose between this guy thinks he is "The Guy Working At IBM", or he sucks at communicating.