Re:VanMoof encryption key exporter
by arp242 on Friday July 14, 2023 @02:42AM
(#36720246)
Apparently they spent €8M on warranty claims, on an income of €83M, so ~10% of their income. It's not really clear to me if this is exuberantly high, especially since this may also cover non-traditional "warranty" like their theft recovery.
[ Parent
| on HN ]
I think it is crazy high, should be well below 1-2% for any "mature" (simple) product, for more complex products (let's say cars) it should be below 5%:
Cars: https://www.warrantyweek.com/archive/ww20230511.html
Hvac/appliances: https://www.warrantyweek.com/archive/ww20230706.html
But there are outliers (wind turbines):