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A comment on The FCC wants feedback about ATSC 3.0 encryption/DRM for OTA TV. Parent comment

Re:The FCC wants feedback about ATSC 3.0 encryption/DRM for ... by bubblethink on Thursday July 13, 2023 @10:04PM (#36718581)
Comcast also has deployed this other trick where you call them for support, they'll just say they can't do anything if you use your own modem. It's malicious incompetence.
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Re:The FCC wants feedback about ATSC 3.0 encryption/DRM for ... by joecool1029 on Thursday July 13, 2023 @11:42PM (#36719234)
Oh for business users they'll offer to send someone with the threat that if it's anything on the premises or it is an intermittent issue resolved by the time they get there then they'll tack a $100 charge on.

EDIT: I've written before about an issue caused by a miswritten provisioning file on their end that involved eventually writing their executives to get it resolved: https://news.ycombinator.com/item?id=35595663

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