Re:Idiot Customers Will Accidentally Cancel Their Subscripti...
by haswell on Monday July 10, 2023 @12:32PM
(#36668764)
I think these are good guiding principles.
> And if a word has a positive affirmation as a substring of the negative affirmation, then avoid using it
I think this also means “Your account will be (irrevocably) deleted” is off the table ;)
Instead, describe the action with a word that is negative in and of itself e.g. “Please Delete Everything”. So instead of “Your account cannot be restored”, it’s “Your account will be (irrevocably) deleted”.
And if a word has a positive affirmation as a substring of the negative affirmation, then avoid using it aswell since it’s a similar principal.