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Re:Idiot Customers Will Accidentally Cancel Their Subscripti... by chrisnight on Monday July 10, 2023 @12:12PM (#36668430)
The best way of making statements for things like this is to disclude any negatives in it. Don’t include any “cannot”, “never”, “is impossible”, etc because if they are ignored then the statement reverses in meaning.

Instead, describe the action with a word that is negative in and of itself e.g. “Please Delete Everything”. So instead of “Your account cannot be restored”, it’s “Your account will be (irrevocably) deleted”.

And if a word has a positive affirmation as a substring of the negative affirmation, then avoid using it aswell since it’s a similar principal.

Re:Idiot Customers Will Accidentally Cancel Their Subscripti... by haswell on Monday July 10, 2023 @12:32PM (#36668764)
I think these are good guiding principles.

> And if a word has a positive affirmation as a substring of the negative affirmation, then avoid using it

I think this also means “Your account will be (irrevocably) deleted” is off the table ;)