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A comment on Idiot Customers Will Accidentally Cancel Their Subscriptions If It's Too Easy. Parent comment

Re:Idiot Customers Will Accidentally Cancel Their Subscripti... by bragr on Monday July 10, 2023 @09:50AM (#36666415)
>One approach I take is to make the user type something before taking the destructive action.

Then you just get emails from the kind of people who get stuck at "Press OK to continue"

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Re:Idiot Customers Will Accidentally Cancel Their Subscripti... by creshal on Monday July 10, 2023 @10:21AM (#36666868)
I'll take those over handling "I irreversibly deleted my everything, please undo (ps: I live in a country that makes this illegal)" emails.
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