InfluxDB Cloud shuts down in Belgium; some weren't notified before data deletion

Re:InfluxDB Cloud shuts down in Belgium; some weren't notifi... by noveltyaccount on Sunday July 09, 2023 @08:52PM (#36660707)

Lmao are you serious? What about emails buried in spam? What if contact x left the company and the emails are black holes? There are a million valid reasons for emails to go poof. "But we emailed you" is weak.

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Re:InfluxDB Cloud shuts down in Belgium; some weren't notifi... by throwawaysleep on Sunday July 09, 2023 @08:58PM (#36660759)

You actually need to read your spam to check and if a company didn’t bother transition an employee out properly (i.e figure out what their email address was attached to), why is that on the supplier?

Why do they need to move mountains so that you can avoid any seriousness about your own operations?

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Re:InfluxDB Cloud shuts down in Belgium; some weren't notifi... by SkyPuncher on Sunday July 09, 2023 @09:24PM (#36660929)

If a vendor can't properly notify me of major changes, I'm going to find a different vendor.

I have far bigger fish to fry than monitoring my inbox for shitty practices.

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Re:InfluxDB Cloud shuts down in Belgium; some weren't notifi... by Scarblac on Monday July 10, 2023 @01:39AM (#36662516)

Because their reputation is the most important asset a cloud provider has.

You're asking customers to run their business on your computers.

Deleting their data first and then complaining that your customers don't run a serious enough operation is not the way to keep the best reputation.

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Re:InfluxDB Cloud shuts down in Belgium; some weren't notifi... by wiseowise on Monday July 10, 2023 @03:18AM (#36663059)

Because I’m the customer.

> Why do they need to move mountains so that you can avoid any seriousness about your own operations?

You won’t stay in business for long with that attitude.

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Re:InfluxDB Cloud shuts down in Belgium; some weren't notifi... by flangola7 on Monday July 10, 2023 @04:59AM (#36663722)

This attitude you have is not appropriate for a vendor. Clients do not care that you think your substandard practices are fair, they will find someone else with actual "seriousness."

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Re:InfluxDB Cloud shuts down in Belgium; some weren't notifi... by o1y32 on Monday July 10, 2023 @06:08AM (#36664177)

I guess you have never directly worked with a client and hope it stays that way.

This kind of attitude will ensure you lose your customers.

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