Re:The working-from-home illusion fades
by Spastche on Friday June 30, 2023 @08:35PM
(#36544750)
I can't read the whole thing but who published the original paper probably says it all:
>published in May by the Federal Reserve Bank of New York
is it just me or do they have an interest in people going back into office? How much do they have in commercial real estate that's probably in the toilet right now?
Re:The working-from-home illusion fades
by rnk on Saturday July 01, 2023 @01:12AM
(#36546823)
This was painful. It was basically "how big traditional companies want people to feel who want to work from home, those ungrateful destroyers of civilization".
Re:The working-from-home illusion fades
by pawelduda on Friday June 30, 2023 @10:06PM
(#36545593)
It's not for everyone and so is working from office. If you worked like this all life and suddenly you're forced to full time WFH, you may find that out yourself, no need for articles with an agenda. For me it's the opposite now, can't imagine going back to full time office. I've experienced some of the best time in my career during WFH when subjectively looking at how content I was overall. Granted, the company and the team must be awesome, but guess what, same applies to office work.
Re:The working-from-home illusion fades
by louis8799 on Saturday July 01, 2023 @02:50AM
(#36547417)
> Unfortunately for the believers, new research mostly runs counter to this, showing that offices, for all their flaws, remain essential. A good starting point is a working paper that received much attention when it was published in 2020 by Natalia Emanuel and Emma Harrington, then both doctoral students at Harvard University. They found an 8% increase in the number of calls handled per hour by employees of an online retailer that had shifted from offices to homes. Far less noticed was a revised version of their paper, published in May by the Federal Reserve Bank of New York. The boost to efficiency had instead become a 4% decline.
The researchers had not made a mistake. Rather, they received more precise data, including detailed work schedules. Not only did employees answer fewer calls when remote, the quality of their interactions suffered. They put customers on hold for longer. More also phoned back, an indication of unresolved problems.
>published in May by the Federal Reserve Bank of New York
is it just me or do they have an interest in people going back into office? How much do they have in commercial real estate that's probably in the toilet right now?
https://www.newyorkfed.org/research/staff_reports/sr1061
tl;dr the clickbait title illusion intensifies