Re:PayPal “Buy Now” buttons have been broken for a week
by deepnet on Thursday June 29, 2023 @07:15AM
(#36518921)
I found customers with popup blocking (firefox) were causing bank verification to fail.
Re:PayPal “Buy Now” buttons have been broken for a week
by oakwhiz on Thursday June 29, 2023 @01:31PM
(#36523689)
Are there any situations where popups are blocked but no indicator appears in the browser?
Re:PayPal “Buy Now” buttons have been broken for a week
by entropy273 on Thursday June 29, 2023 @09:39AM
(#36520226)
This is 100% a 3DS/SCA issue. Are all of your cards one brand type (Mastercard, Visa, or AMEX)?
I did my own research and found that there could be a problem with 3D Secure and since I was not prompted about 3D Secure during checkout, that may very well be part of the problem. But since there are no visible unique ID numbers associated with these failures, I don't have any logs to pass up to support, it's all up to the merchant to dig through their Stripe account and look for the relevant info, etc. For one of the payments I had to make, I just used PayPal instead since I noticed that it happened to be another option. That's also a common pattern - everyone has to dual-home their payment processors or else a tremendous amount of "legitimate customers with money are being denied" risk is occupying one bucket.
Sadly, this is a user experience that I find typical of just about any online payment processing flows. I keep wondering, why is payment processing always so terrible?