That's the problem with giant do-everything companies like Google and Amazon. People should never be locked out of critical infrastructure without (the equivalent of) a fair trial. I mention Google because they have been banning people who [feces]post on Youtube, locking them out from all services including accessing content they paid for, checking the calendar on their phones, and even receiving emails.

It is possible to do better. Valve does what should be the absolute minimum; tracking community forum bans separately from anticheat bans, neither of which stops you from accessing single-player content you paid for.