>Everyone is using Discord; from adult professionals to clueless kids who barely know how to connect to Wifi.

>you need to reconsider your conceptions of what makes a great UX

Just because people are using a app without any real competitors doesn't mean that the UX is great. There is a lot of software that does its job well enough that people deal with the bad UI/UX.

Discord's UX is basically a slot machine from Vegas. Its obnoxious.