I also don’t even understand why that vessel needs to be manned at all. With today’s high def cameras and displays, including VR, they could outfit an unmanned vessel with high def cameras everywhere, a fiber optic tether to the surface to carry the high def signal (or even wireless to some degree if they could make that work), and the operator could sit in a control station either on the boat at the surface or streamed over the internet from home, controlling the vessel however he wants, with high def screens to simulate the viewing experience of being in the vessel. I’ll bet it would get you 99% of the way there without having to risk your life. It’s not like anyone is getting out of the thing to swim around the titanic in scuba gear anyway.
This is a recreational dive, there's absolutely no need for it as for most recreational activities.
As for what the probable cause is: we don't know, we may never know. But with a device that was apparently designed by another party who declared it unfit for purpose anything goes.
If some brilliant improvement occurred to you in the first 5 seconds of hearing about some technical solution chances are this thought visited others in the past 100 years working on the problem for a living.