Self-checkout machines now ask for tips in latest squeeze on customers

Re:Self-checkout machines now ask for tips in latest squeeze... by fragmede on Saturday June 17, 2023 @08:35PM (#36376189)

After paying a tip on a normal transaction that didn't reserve a tip because of a dark UX pattern, I'm experiencing tip fatigue or tip burnout. It's shitty but now no one gets any tips unless I really think about it because of that.

[ Parent | on HN ]

Re:Self-checkout machines now ask for tips in latest squeeze... by kcplate on Sunday June 18, 2023 @01:04AM (#36377485)

It’s just an over generalized UI since those POS terminals are used for all sorts of stuff. I’ll tip when it’s appropriate and don’t when it’s not. One of the times I don’t find appropriate is food trucks staffed solely by the owner. Even though food service tipping is generally appropriate, I draw the line at tipping an owner. Seems like a bit of double dipping to me.

[ Parent | on HN ]