I know they are trying to improve visibility on quota limits, and they have a tool now, but in my experience it was half baked and only knew about a handful of the limits we were running into.
Where it ends up being a bit of a nightmare is stuff like SMS on SNS where they would specify a quota but we could still hit it before their system reported it. We never did figure out if they were looking at a rolling monthly average and bursty campaigns could cause it to creep above their projection. This was always a manual review for this product and the only way we could avoid it was getting way higher quotas than we needed approved. Ultimately we ended up moving SMS over to Nexmo (now Vonage) for bulk SMS so we didn't have to have potential outages when the mystery quota of the now was reached.
They have a support page for quota changes and are usually actioned in around 15-30m on average.
What more do you want?