News for hackers. Stuff that matters.

A comment on Show HN: Algomo – Customer Support Powered by LLMs, Web and Neural Search.

Re:Show HN: Algomo – Customer Support Powered by LLMs, Web a... by dk189 on Saturday June 10, 2023 @10:08AM (#36270582)
What is the difference against competitors eg Intercom Fin?
[ Parent | on HN ]
Re:Show HN: Algomo – Customer Support Powered by LLMs, Web a... by algomo on Saturday June 10, 2023 @10:30AM (#36270776)
The main difference is that we can combine information from multiple sources (online search, pdfs, notion pages etc).

As far as I know, Fin is only trained on help articles, which of course means that one has to have content already in there.

[ Parent | on HN ]
Re:Show HN: Algomo – Customer Support Powered by LLMs, Web a... by ysalhi on Saturday June 10, 2023 @10:48AM (#36270961)
From what I’ve seen the quality of responses is much better on the algomo playground than via Fin.
[ Parent | on HN ]