An open-source alternative to QuickBooks

Re:An open-source alternative to QuickBooks by moneywoes on Monday May 29, 2023 @11:44PM (#36120909)

What would support be instead, a phone hotline?

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Re:An open-source alternative to QuickBooks by stbl219z8y on Tuesday May 30, 2023 @01:30AM (#36121433)

I think if you’re targeting developers, then Discord is fine.

If you’re targeting businesses, then you’d want a contact-us form at the bare minimum.

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Re:An open-source alternative to QuickBooks by ShadowBanThis01 on Tuesday May 30, 2023 @01:40AM (#36121486)

I'm a developer, and I find Discord to be a disorganized mess. I prefer a traditional support forum to Discord, and that's a pretty weak option.

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Re:An open-source alternative to QuickBooks by toastal on Tuesday May 30, 2023 @04:17AM (#36122369)

And if you want to preach the virtues of FOSS of your product, you’d offer FOSS real-time communications as at least an option. Slap in IRC, an XMPP MUC, Matrix Space. You could bridge to (not from) Discord as a second-class option if it was deemed valuable, but shouldn’t be the primary host.

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Re:An open-source alternative to QuickBooks by akvadrako on Tuesday May 30, 2023 @03:10AM (#36121958)

A phone is worse, but almost anything else is better: email, forms, old-school forums, discourse, github issues or discussions, etc...

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Re:An open-source alternative to QuickBooks by RobotToaster on Tuesday May 30, 2023 @05:52AM (#36122978)

Anything that isn't a walled garden.

A forum, hell even a subreddit would be better, at least it wouldn't require an account to view and is indexable.

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