Software Bugs That Cause Real-World Harm

Re:Software Bugs That Cause Real-World Harm by kevin_nisbet on Monday May 29, 2023 @03:31PM (#36117146)

I think my message is, don't lose sight on the mission of the software that you're shipping.

My story is, I found a bug in some new equipment that would've broken 911 calls. While other engineers were just trying to reboot random equipment to make the problem go away, I insisted we pause to figure it out. Turns out, due to a couple of bugs, the new network equipment could only handle a couple of 911 calls before failing.

This was for a national cellular network... so 911 was kind of important.

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Re:Software Bugs That Cause Real-World Harm by Aperocky on Monday May 29, 2023 @05:15PM (#36118188)

Did you get recognition for recognizing the problem and dealing with it?

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Re:Software Bugs That Cause Real-World Harm by klysm on Monday May 29, 2023 @10:23PM (#36120492)

Going to go out on a limb and say no because it didn’t generate revenue

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Re:Software Bugs That Cause Real-World Harm by eastbound on Tuesday May 30, 2023 @01:50AM (#36121527)

Were you working on Android? It is famous for failing to call 911 in emergency situations.

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Re:Software Bugs That Cause Real-World Harm by c4ptnjack on Tuesday May 30, 2023 @02:08AM (#36121616)

Additionally, I assume this was on the cellular network completely and not on the dispatcher/rf side of things?

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