Indeed. We moved off of JIRA years ago, but not that many years ago that this isn't still funny every time I think of it:

    veidr 2016-08-22
    Haha, JIRA is very "enterprisey":
    > Unable to find source-code formatter 
    > for language: python. Available 
    > languages are: actionscript, html, 
    > java, javascript, none, sql, xhtml, xml

That's me commenting, but I can find it easily whenever I want just by searching my company's chat for "XHTML".

We were using their hosted service, and it was a dumpster fire inside a meth lab...

(I did have a fine experience with JIRA before, though I want to say it was 20+ years ago (?) but my takeaway was that you needed a full-time JIRA admin person (and of course back then "on-premises" wasn't a thing, because it was the only thing...))