If it can't for any reason, it's failed. The problem is the more things you pile on, the harder it gets. The main point of a business, and the main good it does, is not employing people. It's what goods or services it provides its customers, at a lower price.

If you moralise and add more things for a business to do, the big ones will do some performative stuff and spend their vast marketing budgets on it, and the small ones will go under, and we all lose because we get less choice and higher prices.

Not really. It could be a new business that is only a few years old and is still trying to grow and become the type of business can afford these. Or an established business that lost a major client. Your viewpoint is really limited.