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Re:Some mistakes I made as a new manager by ncr100 on Monday April 24, 2023 @12:09PM (#35689450)
The principle also goes hand in hand with opposite-direction feedback.

Instead of "Thanks for the help!" ...

... say "Thanks for stepping in to help diagnose my bug, without being asked. I really benefited from your timely support, and for keeping track of that suspicious Login Field credential validation concern. I lost track of that detail and you held onto it."

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