For something this size, my guess is it creates an alert and somebody looks at the problem.

It's a bit of work but allows for fine grained retry logic. Some jobs should not be retried but escalated, others might need a retry in one hour, others can be retried at a lower priority. I prefer a flatter stack and total control over the queue. That being said, I have RabbitMQ running in a production project that I haven't touched in years, it's rock solid and I'm pretty sure these guys had it misconfigured.