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A comment on Multiple Passengers Skipped Customs on US-Bound International Flight.

Re:Multiple Passengers Skipped Customs on US-Bound Internati... by rippercushions on Sunday April 09, 2023 @06:35AM (#35501432)
Why are they blaming the airline for this? Where passengers end up is dictates by which gate they disembark at (international/before Customs or domestic), and that's assigned by the airport, in this case JFK.

Edit: Reddit speculation is that they were correctly assigned to an international-capable gate, but somebody -- presumably an airline agent -- opened the wrong set of doors which routed passengers into the domestic side of JFK T7.

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Re:Multiple Passengers Skipped Customs on US-Bound Internati... by IG_Semmelweiss on Sunday April 09, 2023 @06:42AM (#35501463)
its possible that the airline agents forgot to set up the gate properly or left a door open, that allowed the passemgers to simply walk out.

the same could be said of the airport crews, but i suspect the burden of this falls on the airline, not airport staff

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