Re:Can Injection: keyless car theft
by robocat on Wednesday April 05, 2023 @01:47PM
(#35457867)
> simply
I’m guessing you’ve never worked in customer support. The failure modes of mistakes would be nasty. Even smart people swap bulbs around when diagnosing faults.
Simplicity (good usability) is most always crushingly hard to achieve, doubly so for hardware.
Calling things “simple” is often a sign of shallow thinking in my experience - something a customer or manager might naively say but an engineer cannot (because they have to deal with all of the real requirements).
For example, the engineers that build cars can’t say “you simply push a button to start a car” - as an engineer the complexity behind that simple operation is very very deep.
I’m guessing you’ve never worked in customer support. The failure modes of mistakes would be nasty. Even smart people swap bulbs around when diagnosing faults.
Simplicity (good usability) is most always crushingly hard to achieve, doubly so for hardware.
Calling things “simple” is often a sign of shallow thinking in my experience - something a customer or manager might naively say but an engineer cannot (because they have to deal with all of the real requirements).
For example, the engineers that build cars can’t say “you simply push a button to start a car” - as an engineer the complexity behind that simple operation is very very deep.