Unable to ship anything, protect their margin > help the users solve problems, monopoly, locked up distribution so no one else can innovate.
Honestly, my bear case for AI in medicine is Epic picking up the phone and telling health-systems not to buy anything because they are working on something for them for free. (Which would be some note completion BS stuff, rather than actual clinical support that helps patients and cuts costs). They may be doing this already.
Of course matching that data up with sets from other locations will still involve someone in the middle gluing it all together.
As a patient I never really set eyes on the interface but there seems to be a UX nightmare afoot. Once I was unintentionally dispensed 3x the intended dose of a stimulant medication due to a “default dose” feature in the interface that my physician admitted to accidentally submitting based on