You're using FAANG too liberally. Accenture is not focused on selling to tech companies, they have existed since forever (they were a branch of Andersen Consulting). Their market is "big companies", any big companies.

And big federal agencies and governments.

> You're using FAANG too liberally [...] Their market is "big companies", any big companies.

That's fair (though I can't edit now) - it's certainly not exclusively FAANG, though it is a significant percentage. Though public contracts may be a similar or larger percentage.

Content moderation is another one - farm it off to an external entity like Accenture to manage and you are at arms length from putting some poor content moderator in front of some pretty disturbing content.

https://www.nytimes.com/2021/08/31/technology/facebook-accen...

There is some truth to it. However, you need to understand the business model behind this. Accenture is maybe one of the largest proxy employer. This way you can onboard and offload large numbers of teams - at least in theory.

I worked a lot with Accenture, enterprise context.

So basically workforce in the cloud?

Accenture handles immigration paperwork so large companies don't have to, among other things.

Thats a modern buzzword way of saying "offshoring"

> In reality most people actually working on their products are hired cheaply through vendors like Accenture and Cognizant.

Not for engineering work.

Vendors and Contractors typically have support roles like internal and external customer support or IT support. Processes that can't be automated will typically be sent to contractors until it's expensive enough that FTE automate it.

That’s surprising - their teams are rarely able to deliver anything useful. It’s easy to fool a bank or insurance company, but FAANG should be able to better spot their technical ineptitude.

I think you're giving FAANG undue credit. These are rich companies - their competence is in investment, technical competence is not required.

Try the Fortune 500 also. The one I work at uses Accenture for much of its technical support.

Same. Was at an F500 previously and we had a lot of Cognizant and Accenture personnel. COG was the line workers and ACC was engineers and higher-level stuff, like consulting for deployment roadmaps.

Both were terrible.