There is no earnest communication in that message, that was damage control with an attempt to change perception.
The 'problematic' phrase is right before the section detailing who is not impacted - which is what many people are going to want to know! "Wait, should I be worried about this?'
This is an example of my point actually - these types of posts are magnets for people that cannot be pleased.
Its wild how the same people will complain that some corporate missive is completely content-free while at the same time punishing any attempt at earnest communication by scouring the missive for a raised edge to take offense at.