Dude: "the message" is "the communication".
"No no no, the message in our contradictory communication is actually the message that you can interpret that contradiction with if you have this new piece of previously undisclosed information! How could you possibly have been confused by that? We are DevRel, we are communication professionals..."
I always am annoyed by how companies apologize for the communication or the confusion arising after the communication. As if we, the public, didn't understand properly or are too dumb to understand what they tried to say. We understood perfectly and the _message_ was dumb, not the communication around the message. It doesn't feel like an honest apology.