Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by jasonwcfan on Thursday March 16, 2023 @01:26PM
(#35185145)
We started out with all docs actually, and decided to narrow to dev docs because
1. Markdown files are structured and easier to parse
2. Engineering teams tend to have more influence in their orgs. We tried talking to a lot of traditional customer support teams and while they were interested in the product the sales cycle was long. Whereas with many teams working on developer facing products the conversation was just "hey that looks cool, let's try it!"
And yep we're running into some issues the new Slack we set up for public testing. Sorry for the inconvenience, we should have tested it more thoroughly. It should be up in the next hour or so.
Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by samstave on Thursday March 16, 2023 @01:06PM
(#35184882)
If they want to make Unicorn status ; make this for legal.
And even better - make it so individuals can use it for legal documents.
Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by jasonwcfan on Thursday March 16, 2023 @01:29PM
(#35185178)
Yeah we're thinking any type of product in a technically complex field could benefit. Legal, compliance, software, etc. For these types of products companies need highly trained employees with specific expertise to provide support and to create content, which makes it extremely expensive to scale.
Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by samstave on Thursday March 16, 2023 @05:55PM
(#35189319)
Good... afternoon Mr.... Anderson.... I am here with my ... ... AIssistants... We are here to help you, when you have no mouth to speak.
Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by jojosbuddy on Thursday March 16, 2023 @01:49PM
(#35185497)
Makes a lot of sense. But beware you're up against attorneys: no one wants putting their sensitive info in a common report for example. Paper files in a vault is "tangible".
I tried to do this decades ago in hollywood (top media company) using DAM/AssetMgt tech and ran up against the entire attorney corp being protective of their deal notes/documents both for confidentiality with the talent and to monopolize their connection to that talent (only they can negotiate) aka gatekeepers. They purposely wanted "islands" of data. Likely similar for any legal outfit in a global 2000.
Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by samstave on Thursday March 16, 2023 @05:57PM
(#35189346)
>>"But beware you're up against attorneys"
THIS IS THE FUCKING REASON
Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by clbrmbr on Thursday March 16, 2023 @08:10PM
(#35190818)
Idk, my attorney friends are pretty darn excited about ChatGPT. The killer app would be LLM + case law database to be able to generate accurate citations in briefs, locate and reason about related cases, etc.
Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by samtp on Thursday March 16, 2023 @02:05PM
(#35185785)
Then you can end up like Donotpay and be in trouble for giving legal advice by a chatbot that is not a lawyer and has no obligation or directive to be correct.
Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by astn-austin on Thursday March 16, 2023 @05:01PM
(#35188560)
What if the AI can pass the bar, such as GPT-4. When can we allow AI's to be legal experts?
Re:Launch HN: Sidekick (YC W23) – AI support bot for developers
by barking_biscuit on Thursday March 16, 2023 @06:27PM
(#35189732)
When they get off the drugs and stop hallucinating.
I'm not sure why it needs to be focused on developer docs vs all docs - any reason you decided on that niche?
I'd suggest creating a "demo" slack AND discord to try out. Is the demo slack working as intended? I see "Hey there! Looks like I'm not set up yet for this Slack workspace. Please send over a link to your documentation to [email protected] and we'll get you set up!"