News for hackers. Stuff that matters.

A comment on Epic Games to Pay $245M for Tricking Users into Making Unwanted Charges. Parent comment

Re:Epic Games to Pay $245M for Tricking Users into Making Un... by Thaxll on Wednesday March 15, 2023 @02:30PM (#35172627)
Most use case are not hacks aren't they? If you charge back because not happy for example? Every time you charge back Steam or Epic has to pay $10 or so to the bank if I recall.
[ Parent | on HN ]
Re:Epic Games to Pay $245M for Tricking Users into Making Un... by flangola7 on Wednesday March 15, 2023 @02:37PM (#35172755)
There are other reasons to use a chargeback than just fraud.
[ Parent | on HN ]
Re:Epic Games to Pay $245M for Tricking Users into Making Un... by Thaxll on Wednesday March 15, 2023 @03:34PM (#35173563)
Which is?
[ Parent | on HN ]
Re:Epic Games to Pay $245M for Tricking Users into Making Un... by TheCoelacanth on Wednesday March 15, 2023 @05:19PM (#35174871)
Other examples would be the goods or services paid for never being actually delivered or being significantly differently that what was promised.
[ Parent | on HN ]
Re:Epic Games to Pay $245M for Tricking Users into Making Un... by cwkoss on Wednesday March 15, 2023 @05:48PM (#35175190)
- Deceptive advertising

- Removal of advertised features

- Broken UX / Failure to deliver purchase successfully

(I think that last one is going to be increasingly common as people spin up a bunch of thin-clients over GPT-4 and other AI tools - I've already tried buying an AI art thing and it was just completely broken and had to do a refund through googlepay).

[ Parent | on HN ]
Re:Epic Games to Pay $245M for Tricking Users into Making Un... by devmor on Wednesday March 15, 2023 @03:24PM (#35173430)
There are many acceptable (to the financial institution) reasons to perform a chargeback.

Treating them all in the same manner is a business problem on the merchant's end.

[ Parent | on HN ]